Compass provides counselling for anyone aged 18 or over, People come for counselling with a variety of problems , which may be related to home, work, relationships, or life in general.  Counselling takes place at Compass in Liverpool city centre and you decided in your initial assessment what you can afford to pay for the service.

Compass takes self referrals. If you are interested in having some counselling, you can phone our office on 0151 237 3993 to set up an initial assessment appointment. This initial assessment gives you the opportunity to discuss your concerns with one of our Counselling Service Managers who are trained counsellors, with a view to putting your name on our waiting list.

Frequently asked questions

  • Q: Is counselling for me? Some examples of problems helped by

    counselling are:- Depression, anxiety, stress, illness, accident or trauma.

  • A: Counselling isn’t just about dealing with problems. If you feel that your life just isn’t working for you, then you may find it helpful to speak to a counsellor. The aim of counselling is for you to work towards living in a more satisfying and resourceful way.

  • Q: How long will I need counselling for?

  • A: There is no set answer to this question. We do not offer a set number of sessions as individual requirements vary.You and your counsellor together will regularly review whether you need or want to continue and decisions regarding this will be made between you both.

  • Q: How long is a session?

  • A: A Counselling session lasts up to 60 minutes on a weekly basis .

  • Q: How much will counselling cost me?

  • A: We ask you to make a weekly voluntary contribution towards the cost of counselling, if you can. This helps COMPASS to continue to provide the service.

  • Q: How do I make an appointment?

  • A: Once you have decided that you would like to try counselling, then please phone or e-mail COMPASS for an appointment. The initial appointment will be an assessment with a Counselling Service Manager, who is a qualified counsellor. In this session, which will last up to one hour, you will be able to discuss your concerns, ask questions about counselling and decide whether or not counselling would be appropriate.

  • Q: How long do I have to wait?

  • A: Depending on whether you can make a day time or evening appointment waiting times vary, please feel free to discuss this with one of our Counselling Service Managers.

  • Q: Do I have to be referred by my GP?

  • A: COMPASS only accepts self referrals

  • Q: Do you have any counsellors who speak languages other than English?

  • A: We have a French and a German speaking counsellor

  • Q: Do you have facilities for disabled people?

  • A: At 151 Dale Street, we have a wheelchair ramp at the entrance, disabled toilets and a lift to all floors.

  • Who will know I’m receiving counselling?

  • A: COMPASS counselling is completely confidential.

    To access the Community counselling service please click on the link below and ensure that a competed referral form is returned one of the following ways:


    fax: 0151 237 3994

    post: COMPASS, 151 Dale Street, Liverpool, L2 2AH

Compass Referral Form